The buck stops here. You will never hear “its not our problem”


When Net Tel One was established in 2002, we recognized that our industry was saturated with companies eager to sell business technology and services, only to falter in their implementation and support. Far too often, the initial reaction of such companies when confronted with a problem was to shift blame elsewhere. As industry insiders, we witnessed the frustration this caused our customers, and we understood that few things are more aggravating than a service provider deflecting responsibility while your business communications grind to a halt. It was from these experiences that the Net Tel One mantra of “OWN IT” emerged. We embarked on a mission to address this issue by recruiting knowledgeable and dependable staff and instilling in them the value of treating our customers’ problems as if they were our own.

Our Team

Christopher O'Neill
President and CEO

"The secret of success is to do the common thing uncommonly well."

Greg O'Neill
Vice President and CTO

"There is no traffic on the extra mile"

Robert Pellegrini
Support Engineer

"Think outside the box"

Joshua Baker
Senior Engineer

"Quality is not an act, it is a habit"

Adam Rebelo
Support Engineer

"Here is a powerful yet simple rule: always give people more than they expect to get"

Rachel Laporte
Office Manager

"You miss 100% of the shots you don't take - Wayne Gretsky" - Michael Scott

Emma O”Neill
Marketing Director

"Consistency is the key that unlocks the door to success."

Jason Laporte
Support Engineer

"Success is built on a strong work ethic."


The Technical Knowledge & Experience Has Made Every Migration Go Smooth & Ensure No Downtime

"We have been a customer for just over 5 years now and have migrated all of our Town offices as well as Schools to your platform. In addition to the technical advances Cloud Hosted provides working with the team at Net Tel One is always a pleasure. The technical knowledge and experience has made every migration go smooth and ensure no downtime. Each office has commented to me how much they appreciated the personal one-on-one training and support they received by Net Tel One staff the day after our migrations have completed. I look forward to continuing our relationship and exploring other services."

Bill Hartigan​ Director of Technology

I Never Feel Like a Number When Speaking with Net Tel One

"Prior to switching to Net Tel One we were experiencing frequent phone outages and our service provider was less than helpful in resolving them. Since switching we have had very few phone issues. The transition was quick and flawless. The few issues that we have had, Net Tel One resolved them very quickly. I never feel like a number when speaking with them. No matter what the problem is they are there to help you. Adam and Rob are amazing! They are always very pleasant to work with (even when calling after hours when they are home with their families). I couldn’t be happier with the service they provide us and highly recommend them."

Megan Wadman​ Front Office Supervisor

Thanks to Net Tel One We Have Joined Today’s Higher Tech World!

"Thanks to Net Tel One we have joined today’s higher tech world. Their consistent support, knowledge and service before, during and after installation has been exemplary."

Laura Fico​ Accountant

Their response is instant!

“Working with Net Tel One has been a great experience over the last 3 years. The response is instant to the very few issues we have had and the follow up is great. I highly recommend Net Tel One to anyone who needs phones!”

Gary Rayberg​ President

Courteous, Professional, Knowledgeable, & Easy to Do Business With

"Working with Net Tel One has been a complete pleasure. From the starting point of our relationship including proposals, installation, education, and most importantly service, the staff at Net Tel One have been courteous, professional, knowledgeable, and easy to do business with. I highly recommend Net Tel One Communications."

Larry May​ President

Net Tel One Has Earned Our Complete Trust! Can’t Say Enough About Them!

"Net Tel One has been providing phone services to Highland-March Workspaces for ten years. I have to believe that we might be their greatest challenge since we provide phone services to multiple companies at each of our locations and we have to be able to customize that service to each company. They always meet the challenge with creative solutions and incredibly responsive service. We won’t even entertain proposals from other companies because NetTelOne has earned our complete trust. Can’t say enough about them!"

Leslie Libeskind​​ President

They Are Diligent with a Follow Up, a Problem Never Lingers

"The people at NetTelOne are wonderful to work with. They are happy to either solve the problem for us (and always do so in a timely manner) or patiently explain how to do it ourselves so we know for next time. They are diligent with follow up, so a problem never lingers. I don’t mind when colleagues come to me with a phone problem because I know the guys over at Net Tel One will make short work of it."

Katy Argenzio​​ Office Manager

We Remain Impressed with Their Services and Attentiveness

"We have been with NetTelOne from the start of our business and it has been nothing less than a pleasure to work with them. They were highly recommended to us by a business associate. NetTel set up our computer network and phone system. They were professional, knowledgeable and super supportive. To this day we remain impressed with their services and attentiveness. I would highly recommend NetTelOne"

Sheri Tankerley​ Practice Administrator

Their Friendly & Professional Approach is Something I Always Appreciate

"I have had the pleasure of dealing with Net Tel One for quite some time in my capacity as Office Manager for MAP, Inc. and the consistency in services, friendly and professional approach is something I always appreciate from them. Personally do not hesitate to give Net Tel One info as a reliable vendor in the IT world."

Jose Lara Office Manager

Excellent Customer Services

"We have been a client of Net Tel One Communication for over ten years. Our business model depends heavily on telephone communication, and all these years, Net Tel One Communication has been able to provide a reliable service and meet our communication needs. A few months ago, Net Tel One Communication helped us switch our phone services onto an Internet-based platform, which has provided more flexibility and higher quality services. The company provides excellent customer support service, and their technicians always arrive as scheduled and address any problems."

Art Kalenjian​​ Chief Executive Officer

Transition Was Seamless Leaving Our Business Uninterrupted

"We have been a customer of Net Tel One for over 15 years and throughout that time they have consistently exceeded our expectations in customer service. They are quick to respond and flexible to work around our schedule and office hours. In particular, Greg, Josh, and Adam go above and beyond to ensure that all of our service requests are addressed quickly and professionally. We recently upgraded our phone system to their cloud based solution and they worked diligently and efficiently to ensure that the transition was seamless and that our business would go uninterrupted. They provide quality service and we look forward to continue working with them!"

Jordan Chaput​​ Director of Operations

Pleased with Our New System & Their Continued Support

"When we needed to upgrade our telephone system, we turned to Net Tel One Communications. Chris O’Neill and his team handled the upgrade professionally and stayed on-site to assist us in the transition. We are pleased with our new system and their continued support. Net Tel One Communications will be our choice for future communication needs."

Pauline Sullivan​​ Office Manager

Very Responsive to Our Calls

"We have been very pleased with the level of service we receive from Net Tel One. They are very responsive to our calls and are always willing to spend the time to find creative ways to meet our business needs."

Patti Kraft​ Owner

We Are Committed to Delivering The Highest Level of Service to Our Customers & We Were Thrilled to Find a Telephone Provider That Holds the Same Ideal.

"As a community bank committed to delivering the highest level of service to our customers, we were thrilled to find a telephone provider that held the same ideal. Most companies can deliver the same product to you, it’s how they deliver it and their commitment to keeping that level of exceptional service for the long haul that really matters. We saw that commitment with Chris at Net Tel One."

Joanne Tully Vice President