The buck stops here. You will never hear “its not our problem”


When Net Tel One was established in 2002, we recognized that our industry was saturated with companies eager to sell business technology and services, only to falter in their implementation and support. Far too often, the initial reaction of such companies when confronted with a problem was to shift blame elsewhere. As industry insiders, we witnessed the frustration this caused our customers, and we understood that few things are more aggravating than a service provider deflecting responsibility while your business communications grind to a halt. It was from these experiences that the Net Tel One mantra of “OWN IT” emerged. We embarked on a mission to address this issue by recruiting knowledgeable and dependable staff and instilling in them the value of treating our customers’ problems as if they were our own.