Is Your Current Phone Guy Causing You To Need One Of These?

  • Does he take forever to call you back and respond to your requests?
  • Are you paying him good money to keep things working, but are STILL having constant problems, slowness and other recurring issues?
  • Are you worried he’s not keeping you compliant with Kari’s Law / Ray Baum Act?
  • Does your head hurt from having to deal with the hassles?

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The Free Assessment

Are you sick and tired of constant phone and support problems interrupting your day, frustrating you and your team? Do you feel stuck with an absent-minded phone guy who isn’t delivering the service you want, but you don’t know who else you can trust to do a good job without overcharging you?

If so, I have the solution that will make phone issues one headache you NEVER have to deal with again.

My name is Christopher O’Neill, owner and CEO of Net Tel One Communications, LLC. We are a state of MA authorized ITT72 vendor. We specialize in delivering proactive support and services to towns like yours with friendly, knowledgeable techs who will put you at ease and resolve your phone problems quickly and efficiently. Chances are you’ve never heard of me or my company before, but when you finish reading this letter, you’ll be glad you finally have.”

Why can I make such a bold statement?

Because almost every municipal IT manager I talk to will confess that their current phone support person – whether it’s a friend who’s good with computers or a “professional” Telco company – is NOT completely delivering the level of service they want. Therefore, they are forced to deal with ongoing technical issues and worry that their network is NOT secure from hackers and extended downtime. They are not in compliance with Kari’s Law/ The Ray Baum’s Act and a range of other compliancy requirements. Clearly this is unacceptable!

Isn’t It Time To Finally Get Rid Of This Headache?

Although the notion of providing reliable, affordable, full-service telephone network support isn’t an amazing concept, it still surprises me how many technicians don’t get it right. Therefore, I understand if you’re skeptical about our claims. My guess is that you’ve been disappointed, even burned, by other Phone guys in the past. That’s why I’d like to extend the following offer to you…

A “Get-To-Know-Us” FREE Gift (Worth $497!) …

As a prospective client, I’d like to offer you a free, no-obligation, no-sales-pressure Phone Systems Assessment where I’ll send one of my senior technicians to your office to conduct an audit of your network’s security, compliance and overall health.

When done, we’ll give you a report of findings that will not only reveal if your phone and computer network really are properly backed up, secured, and compliant but also if there is anything you need to do now to prevent a major network outage. Plus, we can almost always show you how to save a little (or a LOT) on hardware and services by switching to more efficient cloud-based solutions.

After all, it never hurts to get a competitive bid from a qualified third party – and this assessment is totally, completely free without obligation.

The Assessment only takes 60 minutes to conduct, but when it’s done, you’ll know for sure if your company’s data is secured and, in the event of a disaster, exactly how fast you could be back up and running again (if at all). I will be following up in the next couple of days to make sure you receive this letter, and to see if you would like to schedule this free Systems Assessment. If not, please just let us know!

Awaiting your response,

Christopher O’Neill
CEO, Net Tel One Communications, LLC

PS: Why risk it? Our free Systems Assessment comes with zero strings attached, no expectations and no obligations on your part. If nothing else, it will be a good third-party validation of how well your systems are currently performing.

How Does Your Current Phone Guy Stack Up?

Take this quiz to find out!

How can you tell if you are receiving poor or substandard service? How do you know if your Phone company or phone guy is doing everything possible to secure your network and prevent expensive disasters?  If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!

  • Do they answer their phone LIVE and OFF HOURS responding to emergencies promptly (within 15 minutes)?
  • Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
  • Do they proactively monitor, patch and update your phone network’s critical security settings daily? Weekly? At all? How do you know for sure?
  • Do they meet with you regularly (at least once a quarter) to report what they’ve been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
  • Do they provide detailed invoices that clearly explain what you are paying for?
  • Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
  • Have they proactively discussed Kari’s law compliance with you, and made recommendations for better protecting your network from costly fines?
  • Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
  • Do they offer any guarantees on their services?
  • Do they arrive on time and dress professionally?
  • Do you look forward to seeing them, working with them, or do you cringe every time you have to make that call?

See What Our Clients Are Saying About Us

Net Tel One Is Highly Recommended to Anyone Looking for Professional, Knowledgeable, and Reliable Support!

Net Tel One supplies the Town of Hanover with a hosted phone service and dedicated network access and has for over a decade. They service our Police Departments, Fire Departments, DPW, Emergency Operations Center, Senior Center, All School Buildings, and Town Hall, with over 500 phones town wide. We must have a solid and reliable phone network due to the critical nature of many calls. Net Tel One provides this need for us. We highly recommend Net Tel One to anyone looking for professional, knowledgeable, and reliable support.

Arthur Ceurvels
Project Manager, Town of Hanover
Hanover, MA

Net Tel One Is ALWAYS There: Rapidly Responsive!

The Net Tel One staff is AWESOME!!!! Net Tel One is always there to answer my questions or to let me know if they are actively working on solutions. There are times when Net Tel One notices an issue with the internet because of their monitoring. They reach out immediately to ensure we are all set. They also check to see if we even notice the issue before they solve it! As a fire department, two of the most beneficial services we receive from Net Tel One are caller id and voicemail. Before Net Tel One we did not have either at the station. Both are extremely helpful to our employees here in the fire department. Net Tel One is great to work with and is extremely helpful to me and this endeavor of a new phone system at the fire station.

Kristen Fraser
Administrative Assistant, Pembroke Fire Department
Pembroke, MA

Net Tel One: A Local Team Dedicated to Our Success!

Net Tel One is a local team dedicated to our success, rather than a large company with a very impersonal tech support department. Net Tel One handles ALL aspects of installation and support. When working with Net Tel One, the customer doesn't have to know or do much on their end. Many options exist, but certain things make Net Tel One stand out. Net Tel One is set apart by their service and attention to detail. Not to mention, you won't get caught in a tech support nightmare! Net Tel One stands behind the sale and stays very familiar with the customer after.

Brendhan Zubricki
Town Administrator, Town of Essex
Essex, MA