UCaaS (Unified Communications as a Service)
Connect from Anywhere
Web & Video Conferencing - SMS & Chat
Call Center - Virtual Fax
Unified Communications
UCaaS (Unified Communications As A Service)
Mobility with Net Tel One
Mobility with Net Tel One
Why Net Tel One
Business SMS with Net Tel One
Net Tel One Contact Center
What sets us apart.
Reliable
Our seasoned management team knows what its like to lose sleep because of network downtime, and we don’t like it any more than you do. As a result we have engineered reliability into every aspect of our network and offer 99.999% service level guarantees for all mission critical functions.
Scalable
As a fully managed service, Net Tel One lets you focus on your business without the pain that typically accompanies growth. Whether you have a handful of endpoints or thousands, Net Tel One will deliver the same rock solid performance, day in and day out.
Redundant
The Net Tel One platform is a geographically redundant infrastructure that is delivered across multiple data centers, combines with our seamless failover using active-active application servers, our network architecture guarantees the highest uptime levels possible.
Net Tel One has invested in 3 different feature rich and extremely robust Hosted PBX Platforms running on cutting edge API. We work with you to find which product works best for you and your company, to ensure our solution fits inside your box not the other way around. This technology is scalable and can grow as your business grows. Our Services are Geo-Redundant & Resilient to ensure the best Call quality, performance, & features to maintain clear communications and management controls in a business world that demands mobility, home office workers, traveling salesmen, executives and other road warriors
Feature Rich
Net Tel One delivers a comprehensive set of Class 5 and IP-Centrex calling features in a format that is flexible, efficient and future friendly. Rest assured that your platform is future proof. As technology and markets continue to evolve, new features will be added as application servers that are managed by the platform’s robust SIP Session Control stack.
Basic Features
Key Features
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Virtual & Standard Extensions
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Share Line Appearance
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DISA (Direct Inward System Access)
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BLF (Busy Lamp Field) (User Status)
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Auto Attendant
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Hunt Group
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Time of Day Routing
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Music On Hold
Mobility Features
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Mobile App for Android and Apple
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Softphone Calling for PC & Mac
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Hot Swap call to/from Desk Phone
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Video Support
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Chat / Instant Message
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BLF Presence
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SMS Texting
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Company Directory
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Cell phone Contact Sync
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Faxing
Faxing Features
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Fax to/from Email
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Fax over HTTPS (Physical Decive)
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Fax Web Portal
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Video Calling
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Hot Desking / Hoteling
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Voicemail to Email
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Voicemail Transcription
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Find Me Follow Me
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Call Recording
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Multiple Devices per Extension
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SMS Enable DID
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Voicemail Nag
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Auto Dialer
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Reception Console
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User Dashboard
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Basic & Advanced Call Blocking
Web and Video Collaboration
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Audio Conference Bridge
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Web Conferencing
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Video Conferencing
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Screen Share
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File Sharing
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Chat
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Raise Hand
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Schedule a Meeting
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Mute and Un-mute Participants
Call Recording Features
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Record Hosted Seat or SIP Trunk
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Automatic Recording
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Dynamic Recording
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Remote File Storage
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File Access Download
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Search Recordings
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Add Notes to Recordings
Call Center Features
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Agents & Supervisors
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Supervisor Dashboard
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Listen Live
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Detailed Reporting
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Call Back in Queue
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Announce Queue ETA
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Announce Queue Call Quantity