UCaaS (Unified Communications as a Service)

Connect from Anywhere

Web & Video Conferencing - SMS & Chat

Call Center - Virtual Fax

Unified Communications

What sets us apart.

Reliable

Our seasoned management team knows what its like to lose sleep because of network downtime, and we don’t like it any more than you do. As a result we have engineered reliability into every aspect of our network and offer 99.999% service level guarantees for all mission critical functions.

Scalable

As a fully managed service, Net Tel One lets you focus on your business without the pain that typically accompanies growth. Whether you have a handful of endpoints or  thousands, Net Tel One will deliver the same rock solid performance, day in and day out.

Redundant

The Net Tel One platform is a geographically redundant infrastructure that is delivered across multiple data centers, combines with our seamless failover using active-active application servers, our network architecture guarantees the highest uptime levels possible.

Net Tel One has invested in 3 different feature rich and extremely robust Hosted PBX Platforms running on cutting edge API. We work with you to find which product works best for you and your company, to ensure our solution fits inside your box not the other way around. This technology is scalable and can grow as your business grows. Our Services are Geo-Redundant & Resilient to ensure the best Call quality, performance, & features to maintain clear communications and management controls in a business world that demands mobility, home office workers, traveling salesmen, executives and other road warriors

Feature Rich

Net Tel One delivers a comprehensive set of Class 5 and IP-Centrex calling features in a format that is flexible, efficient and future friendly.  Rest assured that your platform is future proof. As  technology and markets continue to evolve, new features will be added as application servers that are managed by the  platform’s robust SIP Session Control stack.

   

Basic Features

Key Features

  • Virtual & Standard Extensions

  • Share Line Appearance

  • DISA (Direct Inward System Access)

  • BLF (Busy Lamp Field) (User Status)

  • Auto Attendant

  • Hunt Group

  • Time of Day Routing

  • Music On Hold

Mobility Features

  • Mobile App for Android and Apple

  • Softphone Calling for PC & Mac

  • Hot Swap call to/from Desk Phone

  • Video Support

  • Chat / Instant Message

  • BLF Presence

  • SMS Texting

  • Company Directory

  • Cell phone Contact Sync

  • Faxing

Faxing Features

  • Fax to/from Email

  • Fax over HTTPS (Physical Decive)

  • Fax Web Portal

  • Video Calling

  • Hot Desking / Hoteling

  • Voicemail to Email

  • Voicemail Transcription

  • Find Me Follow Me

  • Call Recording

  • Multiple Devices per Extension

  • SMS Enable DID

  • Voicemail Nag

  • Auto Dialer

  • Reception Console

  • User Dashboard

  • Basic & Advanced Call Blocking

Web and Video Collaboration

  • Audio Conference Bridge

  • Web Conferencing

  • Video Conferencing

  • Screen Share

  • File Sharing

  • Chat

  • Raise Hand

  • Schedule a Meeting

  • Mute and Un-mute Participants

Call Recording Features

  • Record Hosted Seat or SIP Trunk

  • Automatic Recording

  • Dynamic Recording

  • Remote File Storage

  • File Access Download

  • Search Recordings

  • Add Notes to Recordings

Call Center Features

  • Agents & Supervisors

  • Supervisor Dashboard

  • Listen Live

  • Detailed Reporting

  • Call Back in Queue

  • Announce Queue ETA

  • Announce Queue Call Quantity

Contact Us For a Quote Today!

Click Here to view our supported handsets brochure.

 

866-3-NETTEL

15 Braintree Hill Office Park

Suite 100, Braintree MA. 02184

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