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  • Writer's pictureNet Tel One

Navigating the Path to a Successful Digital Transformation

Digital transformation is about more than simply implementing new technology. For many organizations, it’s about changing the way they approach doing business.

The process of going full-on digital can be daunting, so why not take a page from top performers? For example, those with successful track records were already around 20% digitally involved before taking on a transformation.

Like many businesses, digital technology – such as using the cloud – is already a big part of the day-to-day tasks. So, even if you’re not quite at 20%, you more than likely have already embarked on the digitization path.

Another earmark of success is that the capital required to tackle a transformation has already been established. This can be a big hurdle for financially-strapped organizations to cross. However, companies that put a lot of money into digitizing legacy infrastructure are less successful than those that focus on areas that involve their core business and developing new business.

Companies also have success when they look at digital opportunities within mergers and acquisitions. If you’re looking to invest in a company that isn’t going to improve your digital standing, you’re going to have less success than companies that focus on partners that will enhance their digital transformation process.

If your organization has strong existing IT capabilities, you’ve got a leg up on the competition as you are able to manage key digital activities more readily than those with lower functioning IT capabilities. This is especially true for companies that have a vested interest in artificial intelligence, which can be a rather large component that advances a digital transformation.

Other strategies to consider as you plan your digital transformation include:

Define your goals and how they will be measured.Invest in talent that can assist you in the process.Build a lead team that includes an executive with purchase power.Educate employees about the path going forward so there is no pushback.Carefully adapt workflows to the new tools and processes.Analyze data to obtain a clearer picture of how to meet goals.

Something that can delay the productivity of a digital transformation is the sheer volume of available technology out there today. Establishing which tools and management services will work best for your organization can be difficult at best. When you partner with an agent with years of experience in assisting customers in implementing new technology, you’ll leap over the trial and error barrier.

At Net Tel One Communications, our approach to assisting our customers is multi-layered. We alleviate the frustration that’s common in identifying and implementing technology by taking on clients’ problems as our own and finding the best possible solution.

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