The deployment process for many organizations has slowly evolved over the last several years, but that evolution has begun to speed up. Whereas collaboration planners once focused on bringing in the most appropriate technology, deploying it correctly and troubleshooting any hiccups, they’re now thinking about what “success” actually means as they move more toward applications, including platform-as-a-service technology. Fortunately, there are resources available to you that c

The difference between unified communications and collaboration tools: While they are not the same, there is some overlap between unified communications and collaboration tools. In many ways, unified communications fuels collaborative activities through seamless accessibility to communications tools, but collaborative tools are more than just availability of single-click email and text functions. Collaboration tools focus on shared communications, like collaborative workspace