Company Mission
Provide converged voice and data solutions that provide reliable technology to increase productivity, improve efficiency and reduce costs of communications activities for our customers. After installation we will provide training, support, necessary upgrades and enhancements to insure our customers are using the features available from our products to maintain their competitive edge in the marketplace. By planning, designing installing and maintaining systems suitable for the unique needs of each customer we strive to develop a long term mutually beneficial partnership with our clients.

 

To achieve these ends we have:

 

Partnered with Avaya Communications, the provider of choice for more than 90% of fortune 500 companies.

As an Avaya Business Partner we have access to documentation and support services to insure we can service and maintain the best the industry has to offer.

By requiring employee training and certification on Avaya's Digital Partner phone system and their state of the art IP Office system, we can provide the necessary equipment and support for your business large or small.

With standardized service call handling and documentation protocols in place we can know your systems history and monitor our performance to insure dependable service.

Through these methods we are able to bring a team of highly skilled professional engineers and technicians to every project and service call. Design a system which meets your needs today and is expandable to grow with you.

 

Our History
Our company was founded in 2002 by Christopher O’Neill, Net Tel One Communications brings a wealth of experience, technical know how and professionalism to the Eastern Massachusetts area.

 

Certified Avaya Business Partner since 2004.

Specialists for Avaya's Partner System, a long time standard in the industry and Avaya IP Office the premier fully feature VOIP offering available today.

We have experienced significant growth in our customer base each year since inception.

We have established and maintained a 97% Customer retention rate.

We provide sales, design, installations and support services for many large and small, well known local businesses. From small medical practices, large medical practices with multiple locations, up to a large paper recycling corporation with facilities throughout New England

We have grown from a one man telecomm services provider to the premier integrated voice and data solutions provider on the South Shore.

We offer a comprehensive Integrated Voice and Data Solution which encompasses every phase of developing a converged communications solution for your company. Consultation, Design, Engineering, Implementation, Post Installation Training and on going Support.